Northwest Lineman College is an award-winning institution, providing educational services for the power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are an employer that brings innovation and vision and genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging - always hiring for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.
Northwest Lineman College is proud to offer a generous total rewards package to all full-time employees! This includes benefits such as medical insurance options, Dental, Vision, ST/LT Disability, Voluntary Life, and Critical Illness options. In addition to the standard benefit options, employees are eligible for the Employee Assistance, Wellness, and Take Good Care Programs as well as a robust Paid Time Off plan that includes 8 paid holidays, 2 floating holidays and hefty accrual rates. But wait, there’s more! Additional benefits include 401k savings plan with match options, tuition reimbursement, annual reimbursements of membership dues for Costco & Sam’s Club, clothing allowance, and extended employee discounts. Be sure to check out the details of our total rewards package on our company careers page!
Our Welcome Coordinator is the owner of first impressions: They set the tone for every experience that begins at our front desk or phone line. This role provides more than just a greeting; they create a sense of belonging and trust from the first interaction. They operate with a high level of professionalism, warm hospitality, and a problem-solving mindset. No question or task is too small, they thrive on finding solutions, exceeding customer expectations, and making everyone feel welcome.
• Exhibit enthusiasm and passion when greeting customers, students, VIPs, and other visitors. Present a professional, inviting lobby area and offers exceptional customer service while answering and directing incoming calls and interacting with all who pass through the lobby.
• Coordinate visitor check-ins, serve as the go-to person for general information, support requests, wayfinding, and referrals.
• Coordinate with the Executive Assistant and other executive staff to support various corporate needs including event planning and setup, catering order and setup/cleanup, lodging, and activities planning and support.
• Provide administrative support in the planning, organizing, and preparing for corporate visitors and VIP’s.
• Maintain office supply and kitchen inventory and orders.
• Serve as a valued member of the corporate and executive support staff, providing administrative support when needed.
• Proactively solve problems and follow through on requests to deliver seamless visitor experience.
• High School diploma or GED.
• Minimum of 2 years’ experience in customer service and administrative duties in a professional office environment
• Familiarity with common office equipment including corporate phone, printer/copier, projectors, etc.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Microsoft Teams
• Ability to provide exceptional customer service, ensuring customer needs are met with efficiency and professionalism
• Strong people skills; ability to create a warm, professional, and inviting environment
• Positive, people first attitude. Deliver prompt, efficient service.
• Action Oriented: Proactive; seeks opportunities to contribute. Self-starter/self-motivated.
• Focus: Ability to multitask and maintain appropriate level of detail and quality.
Visit lineman.edu/careers or click the apply button. All inquiries and submissions will be kept strictly confidential.
Software Powered by iCIMS
www.icims.com